Unitrends is helping me save the day almost on a weekly basis. My most common request comes in the form of simple file recovery. Even just restoring something as simple as a single file, makes me a hero to most users...
...If I were to pick a single moment with a little more criticality, there was a time when I had an application server go down due to a bad update. The crash didn’t occur until a reboot happened. When the users saw that the server wasn’t coming up from a reboot, they called me. Since it was a VM and I was doing backups with Unitrends, all I had to do was rename the old/bad server in VMware and restore the one I had on the Recovery Series. I had that server online in about 15 minutes. The users were ecstatic.”